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This order has been an Odyssey from the beginning, first of all I want to point out that the site from which I bought has excellent assistance and I feel covered, thank God. Unfortunately I cannot say the same thing about the third party seller, Menzzo. Not only did he send me a sofa with more than seven obvious defects of a width of over 30 cm, I am talking about scratches, signs of poorly made stitching. I believe using intelligence that the product sent to me was a display product that the seller tried to resell. I asked for a return with a label and a delivery boy booked by the seller, it was difficult but I managed it via the internal chat on the V.U. site. The label was sent and booked on February 27, the seller reported that around four and five the delivery boy would pass by and he would call me in time to warn me, not only did this not happen but by calling the Geodis company in Milan I learned that the return slip was cancelled 48 hours after booking. I call this a scam. Terrible seller, Terrible product. Terrible assistance and service from the seller Menzzo. In this case, the site assistance once called came to my rescue and is assisting me. I hope to see the light at the end of the tunnel, I do not recommend this seller to anyone. As far as I'm concerned, if I were Vante Unique I would delete it from the sales platform. Since they don't make a good impression, quality is also this knowing how to skim.
Geodis :
the courier never called me I found out that he wrote down the wrong phone number terrible quality and service also from Geodis Milano. the same courier runs away as soon as he delivers the package. Terrible Geodis Milano. even the call center assistance through a woman is very rude, arrogant does not make you speak very annoying.
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